Software and Technology
At Bilateral, we have our own proprietary collection software. Our software evolves as the available technology advances, allowing us to provide our clients with the most comprehensive reporting system available and to tailor the software to your unique needs.
Bilateral provides you with a wealth of online resources, giving you instant, easy access to your accounts. You always have total control over every claim you send, and your information is highly protected to ensure that all your files are absolutely secure. Throughout this process, you have the confidence of knowing that behind this sophisticated computer system, you have the best human service in the collections industry working tirelessly to resolve your accounts.